HealthyPC - Notice history

RDP Cloud Services experiencing partial outage

100% - uptime

Website Data Centre - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Customer Online Portal - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Customer Help Centre - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Online Services Portal - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024
100% - uptime

N-central - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Mail Assure - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

PassPortal - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

RDP Cloud Services - Partial outage

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Cloud Gate Way Not accessable
  • Identified
    Update

    Our network team have identified some routing issues within the network and are currently applying and tsting required changes

  • Identified
    Identified

    We are currently investigating this incident.

    reports of not being able to remotely connect to cloud services via the gate way.

Microsoft Admin services Degraded Performance
  • Resolved
    Resolved

    Currently, Microsoft 365 Admin Centre, Microsoft Teams and Entra ID Admin are experiencing degraded performance, customers may experience issues posting or receiving messages in Teams, and Access to Admin Centre and Entra ID may not be available.

Website Maintenance and migration
  • Completed
    October 08, 2024 at 10:20 AM
    Completed
    October 08, 2024 at 10:20 AM

    customer Onboarding website has now been migrated into the new Customer Portal.

    website.

  • Planned
    October 08, 2024 at 10:01 AM
    Planned
    October 08, 2024 at 10:01 AM

    We are planning for scheduled maintenance during that time.

    The customer onboarding centre will be migrated into the new HealthyPC Customer Portal.

    onboarding.healthypc.com.au will be redirected to portal.healthypc.com.au.

Help Centre Website maintenance
  • Completed
    October 08, 2024 at 9:56 AM
    Completed
    October 08, 2024 at 9:56 AM

    Maintenance Completed

  • Planned
    October 08, 2024 at 7:32 AM
    Planned
    October 08, 2024 at 7:32 AM
    We are planning for a scheduled maintenance during that time.
Online Services Website access
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2024

No notices reported this month

Aug 2024

No notices reported this month

Aug 2024 to Oct 2024

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