HealthyPC - Notice history

All systems operational

100% - uptime

Website Data Centre - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Customer Online Portal - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Customer Help Centre - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Online Services Portal - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024
100% - uptime

N-central - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Mail Assure - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

PassPortal - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

RDP Cloud Services - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024
100% - uptime

HealthyPC Phone Services - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Third Party: Ubiquiti → UniFi Mobility Cloud - Operational

Third Party: Ubiquiti → UniFi Design Center - Operational

Third Party: Ubiquiti → Teleport VPN Service - Operational

Third Party: Ubiquiti → Official UniFi Hosting - Operational

Third Party: Ubiquiti → UniFi Talk → UniFi Talk - Operational

Third Party: Ubiquiti → UniFi Remote Access → unifi.ui.com - Operational

Third Party: Ubiquiti → UniFi Remote Access → Remote Access Service - Operational

Third Party: Ubiquiti → UISP Cloud Console → UISP Cloud - Operational

Third Party: Ubiquiti → UI Account Management → SSO Service - Operational

Third Party: Ubiquiti → Speedtest → Speedtest Service - Operational

Third Party: Ubiquiti → Online Support → Help Center - Operational

Third Party: Ubiquiti → Community → Community - Operational

Third Party: Ubiquiti → AmpliFi Remote Access → AmpliFi Cloud Production API - Operational

Third Party: Ubiquiti → UI Account Management → Account Service - Operational

Third Party: Ubiquiti → Online Support → Live Chat - Operational

Third Party: WatchGuard → Access Point Management in WatchGuard Cloud:::AMER → Access Point Configuration:::AMER - Operational

Third Party: WatchGuard → Access Point Management in WatchGuard Cloud:::AMER → Access Point Live Status:::AMER - Operational

Third Party: WatchGuard → Access Point Management in WatchGuard Cloud:::APAC → Access Point Configuration:::APAC - Operational

Third Party: WatchGuard → Access Point Management in WatchGuard Cloud:::APAC → Access Point Live Status:::APAC - Operational

Third Party: WatchGuard → Access Point Management in WatchGuard Cloud:::EMEA → Access Point Configuration:::EMEA - Operational

Third Party: WatchGuard → Access Point Management in WatchGuard Cloud:::EMEA → Access Point Live Status:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Administration:::AMER → Account Administration:::AMER - Operational

Third Party: WatchGuard → AuthPoint Administration:::AMER → Dark Web Monitoring:::AMER - Operational

Third Party: WatchGuard → AuthPoint Administration:::AMER → Password Vault Provisioning:::AMER - Operational

Third Party: WatchGuard → AuthPoint Administration:::AMER → Reporting:::AMER - Operational

Third Party: WatchGuard → AuthPoint Administration:::AMER → Shared Credential Management:::AMER - Operational

Third Party: WatchGuard → AuthPoint Administration:::AMER → User and Token Administration:::AMER - Operational

Third Party: WatchGuard → AuthPoint Administration:::APAC → Account Administration:::APAC - Operational

Third Party: WatchGuard → AuthPoint Administration:::APAC → Dark Web Monitoring:::APAC - Operational

Third Party: WatchGuard → AuthPoint Administration:::APAC → Password Vault Provisioning:::APAC - Operational

Third Party: WatchGuard → AuthPoint Administration:::APAC → Reporting:::APAC - Operational

Third Party: WatchGuard → AuthPoint Administration:::APAC → Shared Credential Management:::APAC - Operational

Third Party: WatchGuard → AuthPoint Administration:::APAC → User and Token Administration:::APAC - Operational

Third Party: WatchGuard → AuthPoint Administration:::EMEA → Account Administration:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Administration:::EMEA → Dark Web Monitoring:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Administration:::EMEA → Reporting:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Administration:::EMEA → Password Vault Provisioning:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Administration:::EMEA → User and Token Administration:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Administration:::EMEA → Shared Credential Management:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → ADFS:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → API:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → Firebox:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → Logon Agents:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → Password Vault:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → RADIUS:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → RDWeb:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → ADFS:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → API:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → Firebox:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → Logon Agents:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → Password Vault:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → RADIUS:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::AMER → SAML:::AMER - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → RDWeb:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::APAC → SAML:::APAC - Operational

Third Party: WatchGuard → AuthPoint Authentication:::EMEA → ADFS:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Authentication:::EMEA → API:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Authentication:::EMEA → Firebox:::EMEA - Operational

Third Party: WatchGuard → AuthPoint Authentication:::EMEA → Logon Agents:::EMEA - Operational

Third Party: WatchGuard → WatchGuard.com:::CORE → WatchGuard.com SSO (WGID):::CORE - Operational

Third Party: WatchGuard → WatchGuard.com:::CORE → Main Website:::CORE - Operational

Third Party: WatchGuard → WatchGuard.com:::CORE → Activations:::CORE - Operational

Third Party: WatchGuard → WatchGuard.com:::CORE → Account and User Administration:::CORE - Operational

Third Party: WatchGuard → WatchGuard Cloud Visibility:::EMEA → Log Search and Log Manager:::EMEA - Operational

Third Party: WatchGuard → WatchGuard Cloud Visibility:::EMEA → Dashboards and Reports:::EMEA - Operational

Third Party: WatchGuard → WatchGuard Cloud Visibility:::APAC → Log Search and Log Manager:::APAC - Operational

Third Party: WatchGuard → WatchGuard Cloud Visibility:::APAC → Dashboards and Reports:::APAC - Operational

Third Party: WatchGuard → WatchGuard Cloud Visibility:::AMER → Log Search and Log Manager:::AMER - Operational

Third Party: WatchGuard → WatchGuard Cloud Visibility:::AMER → Dashboards and Reports:::AMER - Operational

Third Party: WatchGuard → WatchGuard Cloud Platform:::EMEA → Web UI Login:::EMEA - Operational

Third Party: WatchGuard → WatchGuard Cloud Platform:::EMEA → Operator Administration:::EMEA - Operational

Third Party: WatchGuard → WatchGuard Cloud Platform:::EMEA → Inventory Administration:::EMEA - Operational

Third Party: WatchGuard → WatchGuard Cloud Platform:::EMEA → Account Administration:::EMEA - Operational

Third Party: WatchGuard → WatchGuard Cloud Platform:::APAC → Web UI Login:::APAC - Operational

Third Party: WatchGuard → WatchGuard Cloud Platform:::APAC → Operator Administration:::APAC - Operational

Notice history

Dec 2024

No notices reported this month

Nov 2024

No notices reported this month

Oct 2024

Phone Service Maintenance
  • Completed
    October 18, 2024 at 2:44 AM
    Completed
    October 18, 2024 at 2:44 AM

    We are planning for a scheduled maintenance of our phone services on 18/10/24 from 10:45AM AWST. To contact HealthyPC, please email support@healthypc.com.au.

Cloud Gate Way Not accessable
  • Resolved
    Resolved

    Our network team has applied the required network changes and have resolved this issue

  • Update
    Update

    Our network team have identified some routing issues within the network and are currently applying and tsting required changes

  • Identified
    Identified

    We are currently investigating this incident.

    reports of not being able to remotely connect to cloud services via the gate way.

Microsoft Admin services Degraded Performance
  • Resolved
    Resolved

    Currently, Microsoft 365 Admin Centre, Microsoft Teams and Entra ID Admin are experiencing degraded performance, customers may experience issues posting or receiving messages in Teams, and Access to Admin Centre and Entra ID may not be available.

Website Maintenance and migration
  • Completed
    October 08, 2024 at 10:20 AM
    Completed
    October 08, 2024 at 10:20 AM

    customer Onboarding website has now been migrated into the new Customer Portal.

    website.

  • Planned
    October 08, 2024 at 10:01 AM
    Planned
    October 08, 2024 at 10:01 AM

    We are planning for scheduled maintenance during that time.

    The customer onboarding centre will be migrated into the new HealthyPC Customer Portal.

    onboarding.healthypc.com.au will be redirected to portal.healthypc.com.au.

Help Centre Website maintenance
  • Completed
    October 08, 2024 at 9:56 AM
    Completed
    October 08, 2024 at 9:56 AM

    Maintenance Completed

  • Planned
    October 08, 2024 at 7:32 AM
    Planned
    October 08, 2024 at 7:32 AM
    We are planning for a scheduled maintenance during that time.

Oct 2024 to Dec 2024

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